Retail Floor Leader — Team Mentor

W2B Skechers USA Retail, LLC; Foley (AL); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Friends and Family discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers, a global brand, is seeking a Key Holder to support store operations, mentor the team, and deliver exceptional customer service in a fast-paced retail environment.

This entry-level management role offers opportunities to advance within the Skechers brand, with starting pay around $16.39 per hour, regular increases, employee discounts, flexible schedules, and on-the-job training.

Qualifications

• High school diploma or equivalent is preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal communication.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Retail leadership

Communication skills

Mentoring team

Sales skills

Education

High school diploma or equivalent

Job description

Skechers, a global brand, is seeking a Key Holder to support store operations, mentor the team, and deliver exceptional customer service in a fast-paced retail environment.

This entry-level management role offers opportunities to advance within the Skechers brand, with starting pay around $16.39 per hour, regular increases, employee discounts, flexible schedules, and on-the-job training.