Retail Floor Leader - Mentor & Lead Team (Flexible Hours)

W2B Skechers USA Retail, LLC; Dickson City (Lackawanna County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Flexible schedules

On-the-job training

Career advancement

Perks reviewed

Job summary

Skechers is hiring for a Key Holder (Floor Leader) in the United States. You will oversee daily store operations, mentor team members, and help achieve sales targets while delivering exceptional customer service. Entry-level management with room to grow within the global Skechers brand.

The role offers a starting hourly rate with regular increases, flexible schedules, and opportunities for advancement across Skechers retail locations.

Qualifications

• Ability to work a varied schedule including evenings, weekends, and holidays.
• Problem solving skills to resolve in-store issues.
• Highly organized to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Problem solving

Organizational skills

Mentoring

Team leadership

Education

High school diploma or equivalent

Job description

Skechers is hiring for a Key Holder (Floor Leader) in the United States. You will oversee daily store operations, mentor team members, and help achieve sales targets while delivering exceptional customer service. Entry-level management with room to grow within the global Skechers brand.

The role offers a starting hourly rate with regular increases, flexible schedules, and opportunities for advancement across Skechers retail locations.