Retail Floor Leader - Team Builder & Training

W2B Skechers USA Retail, LLC; Columbia (MD); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Skechers discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Interview process reviewed

Job summary

Skechers is seeking a Key Holder (Floor Leader) to support store operations and mentor the team in delivering exceptional customer service. This entry-level management role oversees daily operations, aids in achieving sales goals, and helps maintain Skechers' premium shopping environment.

The starting hourly rate is $18.58, with a range of $18.58–$19.71. Flexible schedules and career advancement opportunities are offered within the Skechers global brand.

Qualifications

• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal communication.
• Problem solving abilities to resolve in-store issues.
• Highly organized to manage inventory, staffing, and operational tasks.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Supervise daily operations, including store opening and closing procedures, ensuring security protocols and excellent operational standards.
• Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder (Floor Leader) to support store operations and mentor the team in delivering exceptional customer service. This entry-level management role oversees daily operations, aids in achieving sales goals, and helps maintain Skechers' premium shopping environment.

The starting hourly rate is $18.58, with a range of $18.58–$19.71. Flexible schedules and career advancement opportunities are offered within the Skechers global brand.