Retail Floor Leader & Team Mentor

Skechers USA Retail, LLC; Danbury (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay raises

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Retail, LLC is hiring a Key Holder (Floor Leader) to support store operations, mentor a team, and drive sales. The role focuses on delivering exceptional customer service, supervising opening/closing tasks, and maintaining a premium shopping environment within Skechers stores.

The position offers on-the-job training, opportunities for advancement within a global footwear brand, and a starting rate of $19.12 per hour with potential increases based on performance and tenure.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.

Skills

Sales skills

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is hiring a Key Holder (Floor Leader) to support store operations, mentor a team, and drive sales. The role focuses on delivering exceptional customer service, supervising opening/closing tasks, and maintaining a premium shopping environment within Skechers stores.

The position offers on-the-job training, opportunities for advancement within a global footwear brand, and a starting rate of $19.12 per hour with potential increases based on performance and tenure.