Retail Floor Leader: Lead Store Ops & Service

Skechers; Santa Barbara (CA); On-site; USD 38,000 - 43,000; Part time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a proactive Floor Leader to support store operations, mentor team members, and drive customer service excellence at our California retail location. This entry-level management role focuses on daily operations, sales enablement, and maintaining Skechers' premium shopping environment.

You will lead, train, and collaborate with colleagues to meet store goals, stock and merchandize effectively, and ensure a positive shopping experience for every customer.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work a varied schedule, including evenings, weekends, and holidays.

Responsibilities

• Deliver expert product advice and ensure customers leave with the right fit and great experience.
• Supervise daily store operations, opening/closing procedures, and security protocols.
• Mentor team members in customer service, sales, and daily operations.
• Contribute to achieving store and individual sales targets with effective selling techniques.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines with store management.
• Identify and resolve in-store challenges to ensure a smooth shopping experience.

Skills

Customer service

Team leadership

Sales skills

Merchandising

Inventory management

Education

High school diploma or equivalent

Job description

Skechers is seeking a proactive Floor Leader to support store operations, mentor team members, and drive customer service excellence at our California retail location. This entry-level management role focuses on daily operations, sales enablement, and maintaining Skechers' premium shopping environment.

You will lead, train, and collaborate with colleagues to meet store goals, stock and merchandize effectively, and ensure a positive shopping experience for every customer.