Retail Floor Leader: Lead Store Ops & Customer Service

Skechers USA Ltd.; Saint Cloud (MN); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous employee discounts on Skechns

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a proactive Key Holder (Floor Leader) to assist in managing daily store operations, mentor staff, and help drive sales in a premium Skechers store. This entry‑level management role offers growth into retail leadership within a global brand.

Responsibilities include supervising opening/closing, delivering excellent customer service, and supporting inventory. Flexible scheduling and on‑the‑job training accompany the role.

Qualifications

• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Highly organized to manage inventory, staffing, and other operational tasks.
• Ability to work a varied schedule, including evenings, weekends, and holidays.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products and ensure a great fitting experience.
• Supervise daily operations, including store opening/closing and security protocols.
• Mentor and support team members in entry-level retail tasks (customer service, sales, daily operations).
• Contribute to achieving store and individual sales targets with effective selling techniques.
• Execute merchandising plans, restock products, and maintain store cleanliness.

Skills

Sales skills

Communication skills

Problem solving

Organized

Team mentoring

Education

High school diploma or equivalent

Job description

Skechers is seeking a proactive Key Holder (Floor Leader) to assist in managing daily store operations, mentor staff, and help drive sales in a premium Skechers store. This entry‑level management role offers growth into retail leadership within a global brand.

Responsibilities include supervising opening/closing, delivering excellent customer service, and supporting inventory. Flexible scheduling and on‑the‑job training accompany the role.