Retail Floor Leader — Lead Service & Store Ops

W2B Skechers USA Retail, LLC; Wichita Falls (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a Key Holder (Floor Leader) in Wichita Falls, TX to support store operations, mentor staff, and help achieve sales targets. This entry-level management role emphasizes customer service excellence, daily supervision, and resilience in a fast-paced retail environment.

Responsibilities include supervising opening/closing, training team members, and driving store performance while maintaining Skechers’ premium shopping experience. Competitive pay and benefits apply.

Qualifications

• Experience in customer service and sales environments.
• Ability to supervise daily store operations and lead a team.
• Excellent communication and problem-solving skills.

Responsibilities

• Deliver expert product advice to customers to ensure fit and experience.
• Supervise daily store operations including opening/closing procedures.
• Mentor team members in customer service, sales, and daily operations.

Skills

Customer service

Retail leadership

Team mentoring

Sales skills

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder (Floor Leader) in Wichita Falls, TX to support store operations, mentor staff, and help achieve sales targets. This entry-level management role emphasizes customer service excellence, daily supervision, and resilience in a fast-paced retail environment.

Responsibilities include supervising opening/closing, training team members, and driving store performance while maintaining Skechers’ premium shopping experience. Competitive pay and benefits apply.