Floor Leader: Flexible Retail Leadership & Service

W2B Skechers USA Retail, LLC; Fort Worth (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay increases

Friends & Family discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a Key Holder (Floor Leader) in Fort Worth, TX to support store operations, mentor a team, and drive exceptional customer service. This entry-level management role focuses on daily operations, supporting sales goals, and maintaining a premium shopping environment for customers.

Ideal candidates will have strong communication skills and be able to work evenings, weekends, and holidays. Growth into Retail Management within Skechers is encouraged and supported.

Qualifications

• Experience in retail leadership or supervisory roles is preferred.
• Strong communication and interpersonal skills.
• Ability to work diverse shifts including evenings, weekends, and holidays.

Responsibilities

• Customer Service Management: guide customers to achieve the perfect fit and great experience.
• Retail Leadership: oversee daily operations, open/close procedures, and maintain security standards.
• Team Leadership: mentor team members in entry-level retail tasks and customer service.
• Sales and Goals: help achieve store and individual sales targets using effective selling techniques.
• Store Operations: merchandise, restock, and keep store clean and welcoming.
• Retail Supervisor Duties: manage stock and inventory with store management oversight.
• Problem Solving: identify and resolve in-store challenges for a smooth customer experience.

Skills

Customer service management

Team leadership

Retail leadership

Sales targets

Education

High school diploma

Job description

Skechers is seeking a Key Holder (Floor Leader) in Fort Worth, TX to support store operations, mentor a team, and drive exceptional customer service. This entry-level management role focuses on daily operations, supporting sales goals, and maintaining a premium shopping environment for customers.

Ideal candidates will have strong communication skills and be able to work evenings, weekends, and holidays. Growth into Retail Management within Skechers is encouraged and supported.