Retail Floor Leader: Lead, Learn, Grow

skechers; Edinburgh (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Pay raises

Discounts

Flexible schedules

On-the-job training

Career advancement

Benefits reviewed

Job summary

Skechers is seeking a Key Holder (Floor Leader) to support store operations, mentor teammates, and help deliver exceptional customer service in an entry-level management role. You will oversee daily tasks, assist in achieving sales goals, and maintain Skechers' premium shopping environment.

This role offers growth within a global brand, with on-the-job training, opportunities for advancement in Retail Management, flexible schedules, and generous employee discounts.

Qualifications

• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal.
• Must be at least 18 years of age at time of application.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor is preferred but not required.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder (Floor Leader) to support store operations, mentor teammates, and help deliver exceptional customer service in an entry-level management role. You will oversee daily tasks, assist in achieving sales goals, and maintain Skechers' premium shopping environment.

This role offers growth within a global brand, with on-the-job training, opportunities for advancement in Retail Management, flexible schedules, and generous employee discounts.