Retail Floor Leader — Lead, Learn & Earn Discounts

Skechers USA Retail, LLC; Trumbull (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is hiring for a Floor Leader (Key Holder) in a dynamic retail setting. You will oversee daily operations, support sales goals, and mentor team members to deliver top-notch customer service in Skechers’ premium store environment.

The role emphasizes teamwork, operational excellence, and growth within a global brand. Flexible schedules and ongoing training support your career in retail leadership.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Retail leadership

Mentoring

Sales skills

Job description

Skechers is hiring for a Floor Leader (Key Holder) in a dynamic retail setting. You will oversee daily operations, support sales goals, and mentor team members to deliver top-notch customer service in Skechers’ premium store environment.

The role emphasizes teamwork, operational excellence, and growth within a global brand. Flexible schedules and ongoing training support your career in retail leadership.