Retail Floor Leader: Growth, Flex Schedule, Discounts

Skechers; South Gate (CA); On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous employee discounts on Skechns

Flexible schedules

On-the-job training in Retail Roles

Career advancement opportunities

Interview process perks

Job summary

Skechers is hiring a Key Holder (Floor Leader) to help drive daily store operations and mentor a team in delivering exceptional customer service. This entry-level management role focuses on supervision, sales support, and maintaining Skechers’ premium shopping environment.

Ideal candidates bring a customer-service mindset, strong communication skills, and availability for evenings, weekends, and holidays. Career advancement opportunities exist within Skechers’ global retail network.

Qualifications

• Customer service management skills.
• Strong leadership and team coaching abilities.
• Sales-driven mindset with goal attainment focus.
• Excellent communication across all levels of store staff.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Retail leadership

Team leadership

Sales targets

Store operations

Inventory management

Problem solving

Education

High school diploma

Job description

Skechers is hiring a Key Holder (Floor Leader) to help drive daily store operations and mentor a team in delivering exceptional customer service. This entry-level management role focuses on supervision, sales support, and maintaining Skechers’ premium shopping environment.

Ideal candidates bring a customer-service mindset, strong communication skills, and availability for evenings, weekends, and holidays. Career advancement opportunities exist within Skechers’ global retail network.