Retail Floor Leader: Elevate Service & Sales

Skechers USA Ltd.; Baltimore (MD); Sur place; USD 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Interview process review

Résumé du poste

Skechers USA Ltd. is seeking a Key Holder (Floor Leader) to help manage daily store operations and mentor staff in our vibrant retail environment.

The role involves overseeing openings and closings, ensuring exceptional customer service, and driving sales within Skechers’ premium shopping setting. As an entry-level management position, you’ll have opportunities for career growth within Skechers’ global brand, with on-the-job training and regular pay increases.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsabilités

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Connaissances

Customer service

Sales skills

Team leadership

Communication

Formation

High school diploma or equivalent

Description du poste

Skechers USA Ltd. is seeking a Key Holder (Floor Leader) to help manage daily store operations and mentor staff in our vibrant retail environment.

The role involves overseeing openings and closings, ensuring exceptional customer service, and driving sales within Skechers’ premium shopping setting. As an entry-level management position, you’ll have opportunities for career growth within Skechers’ global brand, with on-the-job training and regular pay increases.