Retail Floor Leader — Lead, Serve & Grow

Skechers USA Ltd.; Richmond (VA); Vor Ort; USD 24.000 - 26.000; Vollzeit

Benefits dieser Stelle

Discounts on Skechers products

Flexible scheduling

On-the-job training

Career advancement opportunities

Friends and Family discounts

Zusammenfassung

Skechers USA Ltd. is seeking a Floor Leader (Key Holder) to support store operations, lead a team, and drive customer satisfaction in a fast-paced retail environment.

This entry-level management role focuses on store routines, sales goals, and developing staff capabilities to sustain Skechers' premium shopping experience. The position emphasizes customer service leadership, merchandising execution, and opportunities for advancement within a global footwear brand.

Qualifikationen

• Customer service experience in retail is preferred.
• Experience leading a team or shift is beneficial.
• Strong communication and interpersonal skills required.

Aufgaben

• Deliver expert advice on Skechers products to ensure customers leave with the right fit and a positive experience.
• Supervise daily store operations including opening/closing procedures and security standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to achieving store and individual sales targets through effective selling techniques.
• Execute merchandising plans, restock products, and maintain a clean, inviting store environment.
• Oversee inventory routines and coordinate with management to address operational needs.

Kenntnisse

Customer service

Leadership

Sales skills

Communication

Ausbildung

High school diploma

Jobbeschreibung

Skechers USA Ltd. is seeking a Floor Leader (Key Holder) to support store operations, lead a team, and drive customer satisfaction in a fast-paced retail environment.

This entry-level management role focuses on store routines, sales goals, and developing staff capabilities to sustain Skechers' premium shopping experience. The position emphasizes customer service leadership, merchandising execution, and opportunities for advancement within a global footwear brand.