Retail Floor Leader & Team Growth Coach

Goodwill Industries of Southeastern Louisiana; Chalmette (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to lead daily merchandise flow, supervise store staff, and maintain a safe, customer‑focused shopping environment. You will coach and develop the team, schedule coverage, balance cash registers, and perform end‑of‑day procedures while working toward budgeted goals.

Candidate should have at least a high school diploma with supervisory experience; proficiency in Microsoft Office and Power BI is a plus, with strong

Qualifications

• High school diploma or GED with at least 1 year of supervisory experience.
• Leadership, team building, and mentoring experience preferred.
• Retail sales or related leadership background preferred.
• Proficiency in Microsoft Office; Power BI is a plus.
• Strong communication in English required.

Responsibilities

• Lead, supervise, and motivate store staff to ensure daily merchandise flow.
• Coach, train, and develop the store team.
• Ensure compliance with safety policies and procedures.
• Maintain a clean store environment and excellent customer service.
• Manage cash handling, opening/closing, and end-of-day procedures.
• Schedule employees to ensure adequate store coverage.

Skills

Staff supervision

Budget management

Customer service

Training & development

Flexible schedule

English fluency

Microsoft Office

Power BI

Education

High school diploma or GED

Tools

Power BI

Microsoft Office

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to lead daily merchandise flow, supervise store staff, and maintain a safe, customer‑focused shopping environment. You will coach and develop the team, schedule coverage, balance cash registers, and perform end‑of‑day procedures while working toward budgeted goals.

Candidate should have at least a high school diploma with supervisory experience; proficiency in Microsoft Office and Power BI is a plus, with strong