Retail Floor Lead & Team Mentor

Goodwill-Industries-of-Southeastern-Louisiana; Denham Springs (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill-Industries-of-Southeastern-Louisiana is seeking a Sales Floor Lead to assist in daily store operations and drive sales while upholding company standards. You will supervise during shifts, mentor staff, and ensure a clean, safe, and welcoming shopping environment.

The role requires a High School diploma or GED with supervisory or service industry experience. Flexibility to work nights and weekends and complete retail training is essential.

Qualifications

• High School diploma or GED required.
• Maintenance of English communication in reading, writing, and speech.
• Retail experience preferred. Service industry background advantageous.
• Retail training completion required.

Responsibilities

• Operate cash register: process sales, payments, voids, returns, exchanges, and credits.
• Ensure proper rotation and display of merchandise to maintain store presentation.
• Model professional behavior; mentor trainees and associates.
• Maintain clean, safe store environment and positive public image.
• Oversee scheduling, floor supervision, and adherence to policies.
• Assist in supervising staff, training, and performance documentation.

Skills

Leadership

Customer service

Cash handling

Retail operations

Communication

Flexible schedule

Staff training

Safety compliance

Education

High School diploma or GED

Supervisory experience OR 90 days service industry

Job description

Goodwill-Industries-of-Southeastern-Louisiana is seeking a Sales Floor Lead to assist in daily store operations and drive sales while upholding company standards. You will supervise during shifts, mentor staff, and ensure a clean, safe, and welcoming shopping environment.

The role requires a High School diploma or GED with supervisory or service industry experience. Flexibility to work nights and weekends and complete retail training is essential.