Retail Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Eagan (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement opportunities

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead for the Hollister brand in Eagan, MN. The role supports store leadership, coaches Brand Reps and Stock Associates, and drives floor performance through exceptional customer experiences and teamwork.

Hours are part-time (12-16 per week) with weekend and holiday availability. You will perform opening/closing routines, assist customers, and help maintain visual displays while ensuring brand standards on the sales floor.

Qualifications

• High School Diploma/G.E.D. preferred.
• 1 year of retail experience preferred.
• Retail supervisory experience not required but leadership is a plus.
• Strong customer focus and communication skills.

Responsibilities

• Open and close store routines.
• Operate Point of Sale systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the Abercrombie & Fitch brand and culture.

Skills

Customer Service

Supervisory

Retail Ops

Cash Handling

Communication

Product Knowledge

Education

High School Diploma

Tools

POS Systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead for the Hollister brand in Eagan, MN. The role supports store leadership, coaches Brand Reps and Stock Associates, and drives floor performance through exceptional customer experiences and teamwork.

Hours are part-time (12-16 per week) with weekend and holiday availability. You will perform opening/closing routines, assist customers, and help maintain visual displays while ensuring brand standards on the sales floor.