Floor Supervisor & Customer Experience Leader

abercrombie.com; Eagan (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affill i

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. in Eagan, MN is seeking a Part-time Key Lead to support store operations and drive sales. The role involves coaching Brand Reps and Stock Associates, ensuring quality customer experiences, and upholding brand standards.

You will open/close routines, operate the POS, fulfill Omni-Channel orders, and maintain product knowledge and visual displays. Strong communication, adaptability, and a proactive work stance are essential.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Initiative

Adaptability

Multitasking

Detail-oriented

Assertive

Fashion knowledge

Work ethic

Education

High School Diploma/GED or equivalent

Tools

POS systems

Register/Point of Sale

Job description

Abercrombie & Fitch Co. in Eagan, MN is seeking a Part-time Key Lead to support store operations and drive sales. The role involves coaching Brand Reps and Stock Associates, ensuring quality customer experiences, and upholding brand standards.

You will open/close routines, operate the POS, fulfill Omni-Channel orders, and maintain product knowledge and visual displays. Strong communication, adaptability, and a proactive work stance are essential.