Retail Floor Lead — Drive Service & Team Performance

Mejuri Inc.; Los Angeles (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Monthly retail bonus program

Regular performance reviews feedback

In-house retail learning program

Job summary

Mejuri Inc. in Los Angeles is seeking a Floor Lead who will play a pivotal role in the store leadership team. The Floor Lead will drive success by ensuring exceptional customer service, fostering team development, and executing daily operations effectively.

The ideal candidate will have experience in high volume retail environments and must exemplify Mejuri’s values while motivating the team. This role offers a base salary of $22 - $25 per hour, depending on experience.

Qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays.

Responsibilities

• Drive the success of the store by upholding customer service standards.
• Maximize performance and engagement of the team.
• Ensure positive customer experience and promote service offerings.
• Participate in managing inventory & cycle counts.
• Support order fulfillment for various sales channels.

Skills

Experience in a high volume retail environment

Adaptable with creative thinking

Excellent organization skills

Strong analytical skills

Critical thinking ability

Job description

Mejuri Inc. in Los Angeles is seeking a Floor Lead who will play a pivotal role in the store leadership team. The Floor Lead will drive success by ensuring exceptional customer service, fostering team development, and executing daily operations effectively.

The ideal candidate will have experience in high volume retail environments and must exemplify Mejuri’s values while motivating the team. This role offers a base salary of $22 - $25 per hour, depending on experience.