Retail Floor Lead: Customer Experience Leader

Vuori; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Store Floor Lead in the United States to guide the sales team and embody the Vuori brand through expert product knowledge and an optimistic attitude. You will champion an unforgettable customer experience, mentor staff, and take ownership of daily floor operations under the Store Manager and Assistant Store Manager.

You’ll lead by example in a fast-paced retail environment, focusing on customer connections, product insights, and achieving sales goals while maintaining

Qualifications

• Excellent communication and interpersonal skills.
• Ability to develop relationships with customers and colleagues.
• Customer service expert, creates experiences and develops relationships with customers.

Responsibilities

• Create an unforgettable customer experience.
• Own the sales floor and lead the team to ensure top customer service.
• Prepare fitting rooms, locate sizes, and provide honest product feedback to customers.
• Engage with customers about product details and upcoming events.
• Lead daily store operations in the Store Manager's absence and drive sales goals.
• Maintain inventory needs and visual merchandising to support business goals.

Job description

Vuori is seeking a Retail Store Floor Lead in the United States to guide the sales team and embody the Vuori brand through expert product knowledge and an optimistic attitude. You will champion an unforgettable customer experience, mentor staff, and take ownership of daily floor operations under the Store Manager and Assistant Store Manager.

You’ll lead by example in a fast-paced retail environment, focusing on customer connections, product insights, and achieving sales goals while maintaining