Retail Floor Lead & Brand Experience Coach

Abercrombie & Fitch Spain, SL; Roanoke (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sales incentive bonus

Discount on merchandise

Career advancement opportunities

Brand affiliate program

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience. The role focuses on customer experience, daily sales, and store performance on the sales floor.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI orders, and maintaining visual displays while coaching the team. Strong communication and fashion trend awareness are essential.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups is a plus.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication and fashion trend knowledge.

Responsibilities

• Open and closing routines.
• Operate POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Leadership

Customer service

Sales

Visual merchandising

Inventory control

Communication

Adaptability

Team coaching

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience. The role focuses on customer experience, daily sales, and store performance on the sales floor.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI orders, and maintaining visual displays while coaching the team. Strong communication and fashion trend awareness are essential.