Retail Field Engagement Specialist

2020 Companies; City of White Plains (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid travel time

Full benefits package

Company device

Job summary

2020 Companies is seeking a Retail Engagement Specialist to build retail partner relationships, increase program visibility, and support business growth across your territory. The role involves visiting local retailers, educating merchants on financial services, and ensuring a strong customer experience in-store.

This field-based position requires daily territory travel, excellent communication, and the ability to manage a route efficiently.

Qualifications

• Strong communication and interpersonal skills required.
• Ability to work independently in a field-based environment.
• Organized, reliable, and able to manage a daily route.
• Prior retail, sales, field marketing, or customer-facing experience is a plus.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner.
• Introduce and educate new merchants on the client's financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point-of-sale materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

Skills

Communication skills

Independent work

Organized

Customer-focused

Reliable transportation

Education

High school diploma or equivalent

Job description

2020 Companies is seeking a Retail Engagement Specialist to build retail partner relationships, increase program visibility, and support business growth across your territory. The role involves visiting local retailers, educating merchants on financial services, and ensuring a strong customer experience in-store.

This field-based position requires daily territory travel, excellent communication, and the ability to manage a route efficiently.