Retail Experience & Merchandising Associate

The TJX Companies, Inc.; Sturbridge (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

paid holidays/vacation/sick

EAP

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring at our Sturbridge, MA location. You will engage customers, maintain a clean store, and support daily operations to ensure a positive shopping experience.

This role emphasizes delivering great customer service, promoting loyalty programs, and handling merchandise efficiently. Join a team that values collaboration, diversity, and competitive benefits, with opportunities for growth within TJX’s global off-price portfolio.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per procedures.
• Maintain cleanliness and recovery standards on the sales floor.
• Assist in store safety and loss prevention initiatives.
• Support and participate in store shrink reduction goals.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Attention to detail

Team collaboration

Job description

Marshalls, part of The TJX Companies, Inc., is hiring at our Sturbridge, MA location. You will engage customers, maintain a clean store, and support daily operations to ensure a positive shopping experience.

This role emphasizes delivering great customer service, promoting loyalty programs, and handling merchandise efficiently. Join a team that values collaboration, diversity, and competitive benefits, with opportunities for growth within TJX’s global off-price portfolio.