Customer Experience Retail Associate

The TJX Companies, Inc.; Boston (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a superior customer experience in our Dorchester, MA store. You will engage with customers, process transactions, and uphold merchandising standards while supporting loss prevention and safety programs.

The role requires flexibility in scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment. Join a team that values diversity and development opportunities within TJX.

Qualifications

• Excellent customer service skills.
• Strong communication and organization with attention to detail.
• Capacity to multi-task and adapt to changing directions.

Responsibilities

• Role models customer experience practices with customers and team.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs and maintain store cleanliness and organization.
• Support store recovery and safety initiatives throughout the day.

Skills

Customer service

Communication

Detail oriented

Multi-tasking

Adaptability

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a superior customer experience in our Dorchester, MA store. You will engage with customers, process transactions, and uphold merchandising standards while supporting loss prevention and safety programs.

The role requires flexibility in scheduling, strong communication, and the ability to multi-task in a fast-paced retail environment. Join a team that values diversity and development opportunities within TJX.