Retail Experience Leader & Inventory Champion

Broad River Retail; Orangeburg (SC); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401K matching

Employee discount

Job summary

Broad River Retail is seeking a Retail Experience Manager in Orangeburg, SC to support operational excellence, maintain inventory accuracy, and enhance the guest experience. You will collaborate with sales, store leadership, and corporate teams to streamline operations and report on initiatives, resolving issues in real time.

The role focuses on inventory control, daily store management, event prep, and driving a premier customer experience in a fast-paced environment.

Qualifications

• Prior retail office manager experience in a retail setting preferred.
• Strong interpersonal communication, active listening, and professional presentation.
• Developed problem solving skills and the ability to focus attention on details.
• A positive attitude and a passion for delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Willingness to work flexible hours, including weekends, evenings, and holidays.
• A team-first mindset and a commitment to supporting coworkers.
• Basic math and computer skills for handling transactions and inventory.
• Reliability, punctuality, and a strong work ethic.

Responsibilities

• Act as a key holder to open/close the store.
• Act as the inventory captain for the store, completing all cycle counts promptly.
• Receive purchase orders accurately.
• Work with the management team to prepare for upcoming special events and update breakroom/meeting room materials regularly.
• Participate in weekly retail store meetings and REM conference calls.
• Order and maintain all office supplies.
• Print updated merchandise tags weekly.
• Partner with Customer Care to ensure a top-notch guest experience.
• Answer incoming calls in a pleasant, professional manner.

Skills

Retail office management

Interpersonal communication

Problem solving

Attention to detail

Customer service

Multitasking

Team collaboration

Basic math

Computer literacy

Tools

POS system

Inventory software

Job description

Broad River Retail is seeking a Retail Experience Manager in Orangeburg, SC to support operational excellence, maintain inventory accuracy, and enhance the guest experience. You will collaborate with sales, store leadership, and corporate teams to streamline operations and report on initiatives, resolving issues in real time.

The role focuses on inventory control, daily store management, event prep, and driving a premier customer experience in a fast-paced environment.