Retail Experience Leader — Elevate Service & Team Growth

Fleet Feet Sports; Ogden, Northern (UT, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Job summary

Fleet Feet is seeking an Assistant Retail Experience Manager in Ogden, Utah to lead the store culture, support daily operations, and deliver a world‑class customer journey. You will work closely with the Operating Partner to guide Outfitters and energize the sales floor.

This hands‑on leadership role focuses on coaching, scheduling, and daily direction to empower the team. If you are passionate about people, performance, and leading from the floor, this is your opportunity to make a direct

Responsibilities

• Lead the front‑line team to deliver a world‑class retail experience
• Coach Outfitters on customer engagement, product knowledge, and service standards
• Direct floor operations as shift lead and ensure efficient scheduling
• Drive a high‑performance culture through recognition and accountability
• Coordinate store events and initiatives to boost sales and customer satisfaction
• Resolve customer issues promptly with a focus on satisfaction
• Foster an inclusive, collaborative team environment that aligns with Fleet Feet's values

Job description

Fleet Feet is seeking an Assistant Retail Experience Manager in Ogden, Utah to lead the store culture, support daily operations, and deliver a world‑class customer journey. You will work closely with the Operating Partner to guide Outfitters and energize the sales floor.

This hands‑on leadership role focuses on coaching, scheduling, and daily direction to empower the team. If you are passionate about people, performance, and leading from the floor, this is your opportunity to make a direct