Retail Experience Leader | Coach, Motivate & Drive Results

Fleet Feet; Fayetteville (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Community Engagement

Inspiring Team Culture

Benefits Summary

Job summary

Fleet Feet in Fayetteville, NC is seeking a Retail Experience Manager (RXM) to lead daily store operations and mentor a dynamic team. You will drive a premium customer experience, coach team members, and steward inventory and schedules to ensure smooth store performance.

The RXM role emphasizes hands-on leadership, strong coaching abilities, and delivering results in a fast-paced, customer-facing environment. Evening and weekend availability is expected to support peak hours.

Qualifications

• Proven retail management experience in customer-facing environments.
• Strong background in delivering premium customer service.
• Coaching, delegation, and team leadership abilities.
• Experience overseeing inventory, scheduling and store operations.

Responsibilities

• Lead daily store operations and drive performance on the floor.
• Mentor and coach team to deliver a premium customer experience.
• Oversee inventory control, scheduling, and retail workflows.
• Foster a high-energy culture and accountability across the team.

Skills

Retail management

Customer service

Coaching

Leadership

Inventory management

Scheduling

Store operations

Job description

Fleet Feet in Fayetteville, NC is seeking a Retail Experience Manager (RXM) to lead daily store operations and mentor a dynamic team. You will drive a premium customer experience, coach team members, and steward inventory and schedules to ensure smooth store performance.

The RXM role emphasizes hands-on leadership, strong coaching abilities, and delivering results in a fast-paced, customer-facing environment. Evening and weekend availability is expected to support peak hours.