Retail Experience Lead

Burberry; Garden City (AL); On-site; USD 37,000 - 39,000; Full time

Job summary

Burberry is seeking a Retail Supervisor in Garden City, NY to lead a dynamic sales floor and ensure outstanding customer experiences. You will coach associates, drive sales, and maintain high standards of service aligned with Burberry’s brand.

The role emphasizes real-time coaching, performance reviews, and teamwork across store operations. You will be responsible for guiding staff on the Burberry Experience, managing customer flow, and collaborating with management to meet store goals.

Qualifications

• Advanced knowledge of POS system.
• Previous experience with Apple mobile devices and comfortable with the use of digital tools.
• 1-2 years previous supervisory or management experience in retail sales.

Responsibilities

• Supervise, assist and motivate sales associates to deliver high-value experiences on the selling floor.
• Partner with associates to improve selling skills and close sales to achieve KPIs.
• Lead a high performing customer facing team and coach colleagues to ensure Burberry Experience is delivered.

Skills

POS system

Retail supervision

Customer service

Tools

Apple devices

Job description

Burberry is seeking a Retail Supervisor in Garden City, NY to lead a dynamic sales floor and ensure outstanding customer experiences. You will coach associates, drive sales, and maintain high standards of service aligned with Burberry’s brand.

The role emphasizes real-time coaching, performance reviews, and teamwork across store operations. You will be responsible for guiding staff on the Burberry Experience, managing customer flow, and collaborating with management to meet store goals.