Retail Experience Associate — Flexible Schedule

Michaels; Wooster (AR); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels is seeking a Store Associate in Wooster, OH to assist customers, stock shelves, and execute checkout duties. The role emphasizes friendly service, product knowledge, and participation in store programs such as Rewards and BOPIS/SFS.

The position supports truck unloading, merchandising, and routine store recovery to maintain a well-organized shopping environment. Ability to stand for long periods and lift items is required; experience in framing is a plus.

Qualifications

• Retail and/or customer service experience preferred
• Cross trained in Custom Framing selling and production
• Ability to stand for long periods and move throughout the store

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain in-stock store and merchandise recovery; handle returns/go back
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and company policies; be a positive role model

Skills

Customer service

Cash handling

Sales assistance

Framing knowledge (custom)

Job description

Michaels is seeking a Store Associate in Wooster, OH to assist customers, stock shelves, and execute checkout duties. The role emphasizes friendly service, product knowledge, and participation in store programs such as Rewards and BOPIS/SFS.

The position supports truck unloading, merchandising, and routine store recovery to maintain a well-organized shopping environment. Ability to stand for long periods and lift items is required; experience in framing is a plus.