Retail Event Assistant

DLT Evolutions Inc; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for a passionate Retail Event Assistant to join their dynamic team. This exciting role involves engaging directly with customers, providing expert insights into products and services, and enhancing the overall customer experience. With a strong focus on training and development, this position offers the chance to refine your customer service skills and leadership capabilities. If you thrive in a fast-paced environment and have a flair for making customers' dreams come true, this opportunity is tailor-made for you. Join a company that is revolutionizing the sales experience and make a positive impact on customers' lives every day!

Qualifications

• 1-3 years of experience in customer service or retail environment preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Engage with customers, offering personalized recommendations and insights.
• Schedule consultations with the sales team and manage customer inquiries.

Skills

Customer Service

Event Management

Brand Strategy

Lead Generation

Scheduling

Education

High School Diploma or Equivalent

Tools

CSR & CRM Systems

Job description

Ready to be a part of something extraordinary? We're seeking a Retail Event Assistant to be the ambassador of some of our largest name-brand clients. If you're a people person with a flair for making customers’ dreams come true, we want you on our team! We are revolutionizing the sales experience to exceed the expectations of our valued customers. Our Retail Event Assistants play a vital role in elevating customers' lifestyles by providing expert insight into the products and services offered by our clients. In this role, you'll liaise between valued customers and our stellar sales team, providing detailed information on our clients' services and scheduling appointments. If you have a passion for a white-glove service and a desire to impact customers' lives every day positively, our Retail Event Assistant role is tailor-made for you!

We are dedicated to cultivating top-tier Retail Event Assistants, thanks to our in-house training. If selected for the role, you'll undergo hands-on training led by our top Retail Event Assistants to refine your customer service skills and hone your leadership capabilities. We are committed to providing you with the tools you need to launch your career successfully.

Our Retail Event Assistants Receive Training in the Following Areas:

• CSR & CRM
• Event Management
• Brand Strategy
• Scheduling
• Lead Generation
• Campaign Development

Position Responsibilities:

• Engage directly with customers in a retail setting, offering personalized recommendations and expert insights into our specialized products and services.
• Provide clear and comprehensive answers to customers' inquiries regarding the services we offer, ensuring a thorough understanding of available options.
• Efficiently schedule customers for consultations with our sales team, demonstrating effective organizational and time-management skills.
• Collaborate closely with the sales team, communicating regularly to ensure appointments are scheduled appropriately, and customer expectations are met.
• Actively participate in training sessions and stay informed about the latest product knowledge and industry trends to provide customers with accurate and up-to-date information.
• Interact with customers in a friendly and informative manner to bolster brand awareness for our clients.

Position Requirements:

• 1-3 years of experience in customer service or retail environment is ideal.
• High school diploma or equivalent preferred.
• Comfortable prioritizing and managing multiple projects simultaneously in a fast-paced environment.
• Displays a passion for brand development and customer service.
• Demonstrates a solid commitment to personal and professional development.
• Confident engaging directly with customers and providing information regarding our clients’ services.
• Able to work a flexible retail schedule including weekends as needed.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Internet Publishing