Retail Engagement & Frontline Training Coach

The TJX Companies, Inc.; Shirley (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. HomeGoods store in Shirley, NY invites you to join our frontline team as a supervisor-like role focused on delivering a highly-satisfied customer experience.

You will mentor Associates on frontline execution of all register transactions, uphold company policies, and help create a welcoming, valued, and engaged store environment. Key duties include promoting loyalty, addressing customer concerns, training staff, maintaining cash controls, and ensuring safety and

Qualifications

• High School graduate or equivalent preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to train and provide direction to others.
• Able to run a register and handle money.

Responsibilities

• Promotes a highly satisfied customer experience.
• Drives loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Trains and mentors Associates on policies and procedures.
• Maintains cash controls and checkout procedures.
• Ensures safety, cleanliness, and merchandising standards in frontline areas.
• Monitors frontline equipment and reports issues to management.

Skills

Excellent interpersonal skills

Exceptional customer service skills

Able to train and provide direction to

Able to run a register/handle money

Able to lift heavy merchandise

Flexible schedule including evenings &

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. HomeGoods store in Shirley, NY invites you to join our frontline team as a supervisor-like role focused on delivering a highly-satisfied customer experience.

You will mentor Associates on frontline execution of all register transactions, uphold company policies, and help create a welcoming, valued, and engaged store environment. Key duties include promoting loyalty, addressing customer concerns, training staff, maintaining cash controls, and ensuring safety and