Retail Engagement & Experience Lead

The TJX Companies, Inc.; Beaverton (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a store role at HomeGoods in Beaverton, OR. This position supports a high-quality customer experience, drives loyalty programs, and ensures smooth front-line operations across registers and merchandising areas.

Ideal candidates bring strong interpersonal skills, customer service excellence, and a willingness to work evenings and weekends. The role includes training teammates and maintaining store standards within a fast-paced retail setting.

Qualifications

• High School graduate or equivalent degree preferred.
• Flexible schedule including evenings and weekends.
• Able to train and provide direction to others.
• Experience in retail/supervisory experience preferred.

Responsibilities

• Promotes a "Highly Satisfied" customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Maintains and monitors cash controls including change fund.
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
• Maintains cleanliness, recovery, and organizational standards throughout the frontline.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Cash handling

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is seeking a store role at HomeGoods in Beaverton, OR. This position supports a high-quality customer experience, drives loyalty programs, and ensures smooth front-line operations across registers and merchandising areas.

Ideal candidates bring strong interpersonal skills, customer service excellence, and a willingness to work evenings and weekends. The role includes training teammates and maintaining store standards within a fast-paced retail setting.