Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Salem (OR); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/Dental/Vision

HSA

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Salem, Oregon operates a HomeGoods Store and seeks a customer-focused retailer to deliver outstanding service on the floor. You will engage with customers, maintain store standards, and promote loyalty programs while supporting merchandising and loss-prevention practices.

This role may involve cross-training across store areas. Key traits include strong communication, detail orientation, and the ability to multitask in a fast-paced environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Lifting ability

Retail experience

Job description

The TJX Companies, Inc. in Salem, Oregon operates a HomeGoods Store and seeks a customer-focused retailer to deliver outstanding service on the floor. You will engage with customers, maintain store standards, and promote loyalty programs while supporting merchandising and loss-prevention practices.

This role may involve cross-training across store areas. Key traits include strong communication, detail orientation, and the ability to multitask in a fast-paced environment.