Retail Associate – Customer Experience & Growth

The TJX Companies, Inc.; Portland (ME); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking team members for HomeGoods stores in Portland, OR. You will help deliver a superior customer experience, ring transactions, promote loyalty programs, and maintain store standards. The role may require cross-training across departments to meet business needs.

Ideal candidates have strong communication, organizational skills, and a customer-first mindset. The position offers competitive pay and a robust benefits package in a dynamic, inclusive work environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean, organized store environment.
• Cross-train to work in multiple areas of the store to support business needs.
• Model customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and safety initiatives.
• Support shrink reduction goals and company policies.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

The TJX Companies, Inc. is seeking team members for HomeGoods stores in Portland, OR. You will help deliver a superior customer experience, ring transactions, promote loyalty programs, and maintain store standards. The role may require cross-training across departments to meet business needs.

Ideal candidates have strong communication, organizational skills, and a customer-first mindset. The position offers competitive pay and a robust benefits package in a dynamic, inclusive work environment.