Retail Educator – Guest Experience & Education

lululemon; Chattanooga (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Job summary

lululemon is seeking an Educator to deliver world-class guest experience in our retail store. You will educate guests on performance apparel, articulate product benefits, and engage with customers to meet their needs across in-store and omnichannel options.

The role emphasizes collaboration with team members, adaptability to a dynamic luxury environment, and a commitment to inclusive, high-energy service. Availability includes evenings, weekends, and holidays.

Qualifications

• Customer-focused service professionals who can educate guests on products.
• Ability to communicate store policies and product benefits clearly.
• Strong team collaboration to support store operations.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing omnichannel programs.
• Move dynamically on the floor to continuously engage with guests and attend to store needs.
• Receive guest feedback and partner with store leadership to take appropriate action.

Skills

Guest experience

Product education

Communication

Teamwork

Job description

lululemon is seeking an Educator to deliver world-class guest experience in our retail store. You will educate guests on performance apparel, articulate product benefits, and engage with customers to meet their needs across in-store and omnichannel options.

The role emphasizes collaboration with team members, adaptability to a dynamic luxury environment, and a commitment to inclusive, high-energy service. Availability includes evenings, weekends, and holidays.