Retail Education Manager - NA & Travel Retail

Parfums Christian Dior; Miami (NM); On-site; USD 85,000 - 120,000; Full time

Job summary

Parfums Christian Dior is seeking a Retail Education Manager to coordinate and conduct comprehensive training programs covering fragrance, makeup, and skincare, with a primary focus on the North America region, and the flexibility to support key events in Latin America.

You will develop tailored training sessions for beauty consultants and store staff, lead hands-on demonstrations at the point of sale, and manage end-to-end logistics for trainings, including travel, budgets, materials, and

Responsibilities

• Develop and tailor training programs for skincare, fragrance, and makeup to suit diverse audiences, including beauty consultants, office staff, cruise employees, and retail operators.
• Conduct engaging in-class and in-store training sessions with a hands-on approach.
• Lead by example and demonstrate Dior techniques and services at the point of sale.
• Adjust training materials and methods to meet specific audience needs proactively.
• Manage the end-to-end logistics for training events, which includes ordering, overseeing product and tool deliveries, and ensuring adherence to the brand's guidelines and processes.
• Handle hotel reservations, catering arrangements, flights, and transportation within allocated budgets for beauty consultants.
• Facilitate credential requests and collaborate closely with field teams and operators to ensure seamless operations.
• Ensure all essential materials for training sessions are readily available, including modules, handouts, displays, kits, products, and digital content, while effectively managing the allocated budget.

Job description

Parfums Christian Dior is seeking a Retail Education Manager to coordinate and conduct comprehensive training programs covering fragrance, makeup, and skincare, with a primary focus on the North America region, and the flexibility to support key events in Latin America.

You will develop tailored training sessions for beauty consultants and store staff, lead hands-on demonstrations at the point of sale, and manage end-to-end logistics for trainings, including travel, budgets, materials, and