Retail & E-Commerce Fulfillment Associate

Gopuff; Sacramento (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for F

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff in Sacramento, CA is seeking a Retail Sales Associate to deliver an excellent customer experience, support cashiering, merchandising and e-commerce fulfillment, and help keep the store stocked and clean.

You will educate customers about BevMo!’s ClubBev and the Gopuff App, use product knowledge to recommend items, assist with order picking and packing, and contribute to a positive, efficient shopping environment.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Clear and concise communication to ensure the receiver clearly understands the message and can act on it.
• Drive results by meeting goals with clear performance expectations.
• Systematic approach to improving workflow and adaptability in a changing environment.
• Team collaboration to achieve mutual goals.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks.
• Performs any other duties as directed by management.
• Consistently create a positive customer experience through the utilization of the sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer.
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable.
• Pick and pack items on a per order basis for dispatch to customers.
• Ability to ensure accuracy of items picked/packed.
• Clean and organize warehouse.

Skills

Customer service

Communication

Teamwork

Job description

Gopuff in Sacramento, CA is seeking a Retail Sales Associate to deliver an excellent customer experience, support cashiering, merchandising and e-commerce fulfillment, and help keep the store stocked and clean.

You will educate customers about BevMo!’s ClubBev and the Gopuff App, use product knowledge to recommend items, assist with order picking and packing, and contribute to a positive, efficient shopping environment.