Retail & E-Commerce Associate — Customer Experience

Gopuff Becomes First Instant Commerce Company; Vacaville (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Discount

Vacation & Sick Time

EAP

Job summary

Gopuff is hiring a Retail Sales Associate in Vacaville, CA to deliver an excellent customer experience while supporting cashiering, floor merchandising, replenishment, receiving and e-commerce fulfillment. The role includes educating customers about BevMo!'s ClubBev and the Gopuff App, making product recommendations, and ensuring accurate order picking and packing.

Responsibilities include stocking, merchandising, and maintaining store standards, plus coordinating with management on various

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience preferred.
• Strong communication and teamwork.
• Ability to meet sales and customer-service goals.

Responsibilities

• Model company values in actions, communication and decision-making.
• Assist with stocking, merchandising and e-commerce operations; maintain store cleanliness.
• Perform duties as directed by management.
• Create a positive customer experience through sales and service programs.
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Use product knowledge to make recommendations and substitutions when needed.
• Pick and pack items for per-order dispatch and ensure accuracy.
• Clean and organize the warehouse.

Skills

Customer service

Communication

Teamwork

Sales experience

Job description

Gopuff is hiring a Retail Sales Associate in Vacaville, CA to deliver an excellent customer experience while supporting cashiering, floor merchandising, replenishment, receiving and e-commerce fulfillment. The role includes educating customers about BevMo!'s ClubBev and the Gopuff App, making product recommendations, and ensuring accurate order picking and packing.

Responsibilities include stocking, merchandising, and maintaining store standards, plus coordinating with management on various