Retail Sales & E‑Commerce Fulfillment Specialist

Gopuff Becomes First Instant Commerce Company; Menlo Park (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is hiring a Retail Sales Associate in Menlo Park, CA to deliver an excellent customer experience while handling cashier duties, merchandising, replenishment and e-commerce fulfillment. You will educate customers about BevMo!'s ClubBev program and the Gopuff app, and assist with stock, packing, and warehouse organization.

The role emphasizes 21+ eligibility, strong communication, teamwork and accuracy in order fulfillment, with ongoing opportunities to support store operations and customer

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience preferred.
• Strong communication and collaboration skills.
• Ability to pick and pack items accurately.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks.
• Performs any other duties as directed by management.
• Consistently create a positive customer experience through the utilization of the sales and customer service programs.
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer.
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable.
• Pick and pack items on a per order basis for dispatch to customers.
• Ability to ensure accuracy of items picked/packed.
• Clean and organize warehouse.

Skills

Customer service

Communication

Teamwork

Job description

Gopuff is hiring a Retail Sales Associate in Menlo Park, CA to deliver an excellent customer experience while handling cashier duties, merchandising, replenishment and e-commerce fulfillment. You will educate customers about BevMo!'s ClubBev program and the Gopuff app, and assist with stock, packing, and warehouse organization.

The role emphasizes 21+ eligibility, strong communication, teamwork and accuracy in order fulfillment, with ongoing opportunities to support store operations and customer