Retail & E‑Commerce Fulfillment Associate

Gopuff Becomes First Instant Commerce Company; Orinda (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Discount & FAM Membership

Paid Vacation & Sick Time

EAP

Job summary

Gopuff / BevMo! seeks a Retail Sales Associate to deliver excellent customer service and handle cashiering, merchandising, replenishment and e-commerce fulfillment.

You will educate customers on the ClubBev program and the Gopuff App, and assist with product recommendations and order fulfillment. Based in Orinda, CA, the role emphasizes accurate pick/pack, stock management and teamwork to maintain store standards in a fast-paced retail environment.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience preferred.
• Strong communication and collaboration skills.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by stocking, merchandising and e-commerce operations.
• Performs any other duties as directed by management.
• Consistently create a positive customer experience through sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer.
• Provide the customer with solutions, such as substitutions or special ordering a product when applicable.
• Pick and pack items on a per order basis for dispatch to customers.
• Ensure accuracy of items picked/packed.
• Clean and organize warehouse.

Skills

Communication

Driving results

Process management

Collaboration & teamwork

Job description

Gopuff / BevMo! seeks a Retail Sales Associate to deliver excellent customer service and handle cashiering, merchandising, replenishment and e-commerce fulfillment.

You will educate customers on the ClubBev program and the Gopuff App, and assist with product recommendations and order fulfillment. Based in Orinda, CA, the role emphasizes accurate pick/pack, stock management and teamwork to maintain store standards in a fast-paced retail environment.