Retail Sales Associate — E‑Commerce & Customer Experience

Gopuff Becomes First Instant Commerce Company; Upland (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Employee discount

Job summary

Gopuff is hiring a Retail Sales Associate in Upland, CA. The role focuses on delivering an excellent customer experience, cashiering, merchandising, replenishment, and e-commerce fulfillment.

You will educate customers about BevMo ClubBev and the Gopuff App, help with product recommendations, and assist with order packing for delivery. Requirements include being 21+, plus preferred retail/e-commerce experience and strong communication.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience preferred.
• Clear and concise communication with others.
• Ability to motivate and meet performance goals.
• Systematic approach to improving workflow.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by stocking, merchandising and e-commerce operations.
• Perform other duties as directed by management.
• Create a positive customer experience using sales and service programs.
• Educate/enroll customers into BevMo!’s ClubBev and the Gopuff App.
• Use product knowledge to make recommendations to customers.
• Provide solutions like substitutions or special orders when applicable.
• Pick and pack items per order for dispatch to customers.
• Ensure accuracy of items picked/packed and maintain warehouse organization.

Skills

Retail/E-commerce experience

Communication

Results-driven

Process management

Teamwork

Job description

Gopuff is hiring a Retail Sales Associate in Upland, CA. The role focuses on delivering an excellent customer experience, cashiering, merchandising, replenishment, and e-commerce fulfillment.

You will educate customers about BevMo ClubBev and the Gopuff App, help with product recommendations, and assist with order packing for delivery. Requirements include being 21+, plus preferred retail/e-commerce experience and strong communication.