Customer-Focused Retail Associate — E‑Commerce & ClubBev

Gopuff Becomes First Instant Commerce Company; Napa (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Employee discount

Vacation & Sick Time

EAP

Job summary

Gopuff is seeking a Retail Sales Associate in Napa, CA. You will deliver an outstanding customer experience, handle cashiering, stocking and e-commerce fulfillment, and contribute to a clean, organized store environment.

Role includes educating customers about BevMo ClubBev and the Gopuff App, assisting with order picking/packing, and maintaining accurate inventory. Competitive benefits are offered for full-time staff.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience preferred.
• Clear, concise communication.
• Drive to meet and exceed goals with accountability.
• Systematic approach to improve workflow.

Responsibilities

• Provide an excellent customer experience and perform cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment.
• Maintain store standards through stocking, merchandising and e-commerce operations; recover and clean the store.
• Educate and enroll customers in BevMo!’s ClubBev and the Gopuff App.
• Use product knowledge to recommend items and offer substitutions or special orders when needed.
• Pick and pack items for customer orders and ensure accuracy of picks.
• Keep the warehouse clean and organized.

Skills

Customer service

Communication

Teamwork

Results-driven

Job description

Gopuff is seeking a Retail Sales Associate in Napa, CA. You will deliver an outstanding customer experience, handle cashiering, stocking and e-commerce fulfillment, and contribute to a clean, organized store environment.

Role includes educating customers about BevMo ClubBev and the Gopuff App, assisting with order picking/packing, and maintaining accurate inventory. Competitive benefits are offered for full-time staff.