Retail Sales Associate — Customer Experience & Perks

Gopuff Becomes First Instant Commerce Company; Novato (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Discount

Vacation & Sick Time

EAP

Job summary

Gopuff Becomes First Instant Commerce Company is seeking a Retail Sales Associate to deliver an excellent customer experience while handling cashiering, merchandising, replenishment and e-commerce fulfillment in our Novato, CA location.

You'll educate customers about BevMo!’s ClubBev and the Gopuff App, apply product knowledge to make recommendations and ensure accurate pick-and-pack for dispatch. Full-time benefits include insurance, 401(k) and paid time off.

Qualifications

• Must be 21 years or older.
• Retail, e-commerce or warehouse experience preferred.
• Strong communication and teamwork skills.

Responsibilities

• Provide an excellent customer experience and perform cashiering, merchandising, replenishment, receiving and e-commerce fulfillment.
• Model company values in actions, communication and decision-making.
• Maintain store standards by stocking, merchandising and e-commerce operations; recover the store and complete tasks.
• Consistently create a positive customer experience using sales and customer service programs.
• Educate customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge to make recommendations to customers.
• Provide solutions such as substitutions or special orders when applicable.
• Pick and pack items per order for dispatch to customers and ensure accuracy.
• Clean and organize warehouse.

Skills

Retail/E-commerce experience

Communication

Driving for results

Process management

Collaboration and teamwork

Job description

Gopuff Becomes First Instant Commerce Company is seeking a Retail Sales Associate to deliver an excellent customer experience while handling cashiering, merchandising, replenishment and e-commerce fulfillment in our Novato, CA location.

You'll educate customers about BevMo!’s ClubBev and the Gopuff App, apply product knowledge to make recommendations and ensure accurate pick-and-pack for dispatch. Full-time benefits include insurance, 401(k) and paid time off.