Retail Display Installer – Technology

2020 Companies, Inc.; Portage (MI); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Next-day pay with DailyPay

Paid training

Flexible self-scheduling options

Job summary

2020 Companies, Inc. is looking for a Retail Display Installer to join our team in Portage, MI. This role involves installing and updating displays for leading brands like Dell and Intel, ensuring customer satisfaction as you perform various in-store tasks.

Flexible hours (Monday to Friday), paid drive time, and competitive pay at $19.00 per hour with opportunities for advancement are offered. Candidates should have a high school diploma and strong communication and leadership skills.

Qualifications

• Must be 18 or older, authorized to work in the United States.
• Availability: Flexible Monday–Friday; weekend and holiday availability as needed.
• Must lift and carry up to 60 lbs; climb ladders to 10 feet.

Responsibilities

• Install and build displays, end caps, and fixtures.
• Respond promptly to communication from field services management.
• Accurately track and communicate activity via designated systems.

Skills

Effective communication

Adaptability

Leadership

Education

High school diploma or equivalent

Tools

Power tools

Hand tools

Job description

Retail Display Installer – Technology

Job Type: Per Required Need
Work Location: Market - SS - MI - Kalamazoo
Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement
Schedule: Work Monday–Friday | Weekends are not required!

Overview

2020 Companies seeks a reliable, detail-oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including installing and updating sales floor fixtures and endcaps, performing buildouts, resets, and display repairs, and following planograms and client‑specific directives.

Benefits

• $19.00 per hour
• Next‑day pay on demand with DailyPay
• Paid drive time and mileage reimbursement
• Paid training
• Flexible self‑scheduling options and fixed shifts based on availability
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period
• Variety of projects and clients

Key Responsibilities

• Respond promptly to communication from field services management (within 24 hours). Keep availability updated and accurate. Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures; complete necessary forms, images, and surveys before leaving the site.
• Maintain and update displays according to planograms and client requests; conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and team installations (2+ people); provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team’s success by assisting other members as needed.
• Adhere to timelines for accurate timecard submission; report anomalies daily with needed corrections.
• Work independently in a fast‑paced environment; complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems and workflows.
• Be available for weekend assignments as needed.

Scheduling & Planning

• Your hours and locations may vary week to week, including occasional weekends; early‑morning hours or holidays may be required based on store/client needs.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Work closely with the shared services team to ensure goals, identify opportunities for improvement, and drive solutions while ensuring operational efficiencies.

Relationship Development

• Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.
• Foster collaboration and communication with internal teams, clients, retailers, and field representatives.

Leadership & Cross‑Functional Work

• Demonstrate professionalism, effective communication skills, and strong leadership while representing the company.
• Set a high standard for behavior, foster a positive work environment, and ensure transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

Customer & Client Satisfaction

• Ensure customer and client satisfaction is met and continually improved upon according to established shared service field KPIs.
• Be open to give and receive feedback.

Qualifications

• Age/Ethical requirements: Must be 18 or older, authorized to work in the United States.
• Availability: Flexible Monday–Friday; weekend and holiday availability as needed; early morning and late‑night availability may be required. Minimum 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities: Climb a ladder up to 10 feet; lift and carry up to 60 lbs; kneel, walk, crouch, bend, handle, reach overhead.
• Adaptability: Adjust to tasks and environments.
• Communication: Effective phone, text, and email; use a smartphone for clocking, photos, apps.
• Education & Experience: High school diploma or equivalent required. Prior retail or merchandising experience beneficial; installation and merchandising experience preferred; proficiency with hand and power tools.
• Technology: Own an Android or Apple mobile device to upload photos and data; navigate communication platforms independently.
• Training: Complete all training assignments within the designated timeframe.
• Transportation: Reliable transportation, valid driver’s license, and proof of insurance. Willingness to travel up to 90 miles from home.
• Leadership & Communication: Superior leadership skills, sound judgment, problem‑solving, autonomous work, excellent time management and reporting.

EEO Statement

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.