Job Overview
Job Type: Per Required Need
Work Location: Market - SS - OH - Columbus
Retail Display Installer – Technology. Travel up to 90 miles from home, on average. Paid drive time and mileage reimbursement. Schedule: Work Monday–Friday; weekends are not required.
2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to join our team and represent leading brands such as Dell, Intel, Dyson, Google, and HP. In this role you’ll execute a wide range of in‑store tasks, including installing and updating sales floor fixtures and endcaps, performing buildouts, resets, and display repairs, and following planograms and client‑specific directives.
Strong communication and organizational skills are essential, as you’ll manage store‑level relationships and ensure top‑quality execution on every project.
Key Responsibilities
- Respond promptly to field services management, maintaining consistent communication quickly (typically within 24 hours of contact).
- Keep availability updated and accurate; complete all assigned jobs on or before scheduled end dates.
- Install, build, and repair displays, end caps, and fixtures.
- Complete necessary forms, images, and surveys for each assignment before leaving the job site.
- Maintain and update displays according to planograms and client requests.
- Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
- Participate in early morning installations and team installations involving 2+ people, providing solution feedback.
- Manage virtual software and ensure successful execution of related tasks and timelines.
- Assist other team members as needed to contribute to the team’s success.
- Adhere to timelines for accurate timecard submission, reporting anomalies daily with needed corrections.
- Work independently in a fast‑paced environment; participate in training and certification programs.
- Accurately track, record, and communicate activity via designated systems and workflows.
- Be available for weekend assignments as needed.
- Accept and schedule all assigned jobs within 48 hours of receipt.
Qualifications
- Age 18 or older; authorized to work in the United States.
- Flexible availability Monday through Friday; weekend and holiday availability as needed; early morning and late‑night availability as needed.
- Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
- Physical abilities: climb a ladder up to 10 feet, safely lift and carry up to 60 lbs, kneel, walk, crouch, bend over, handle, grasp, and reach overhead.
- Adaptability: adjust to the ever‑changing variety of tasks and work environments.
- Communication skills: effective communication via phone, text, and email; use smartphone for clocking, photo upload, app use, and internet connection.
- Education: high school diploma or equivalent. Previous retail or merchandising experience beneficial.
- Experience: preferred installation and merchandising experience, proficiency with hand and power tools, ability to follow planogram directives.
- Technology: must own an Android or Apple mobile device to upload photos and data; navigate communication platforms and applications independently.
- Training: complete all training assignments and tasks within a designated timeframe.
- Transportation: reliable transportation, valid driver’s license, proof of insurance; willing to travel up to 90 miles per assignment.
- Leadership & communication: superior professionalism, strong presentation skills, sound judgment, problem‑solving effectiveness, autonomous time management.
Benefits
- $16.25 per hour.
- Next‑day pay on demand with DailyPay.
- Paid drive time and mileage reimbursement.
- Paid training.
- Flexible self‑scheduling options and fixed shifts based on availability.
- Variety of projects and clients.
Equal Employment Opportunity
2020 Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.