Retail Display Installer – Technology

2020 Companies, Inc.; Montgomery (AL); On-site; USD 18,468 - 26,303; Full time

Benefits offered by this job

Next-day pay with DailyPay

Paid drive time and mileage reimbursement

Paid training

Job summary

2020 Companies, Inc. is looking for a reliable, detail-oriented Field Service Representative based in Montgomery, AL. The role involves installing sales floor fixtures, managing installations, and ensuring customer satisfaction across multiple clients.

Candidates should be adaptable, possess strong communication skills, and be able to lift up to 60 lbs. The position requires a high school diploma, reliable transportation, and offers hourly pay starting at $16.25, next-day pay options, and flexible scheduling.

Qualifications

• Age 18 or older due to insurance requirements.
• Authorized to work in the United States.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical: climb a ladder up to 10 feet; lift and carry up to 60 lbs.
• High school diploma or equivalent required.

Responsibilities

• Install and update sales floor fixtures and endcaps.
• Perform build‑outs, resets, and display repairs.
• Respond rapidly to management communications.
• Complete necessary forms, images, and surveys before leaving the job site.
• Maintain accurate availability records.

Skills

Effective communication

Physical endurance (lifting up to 60 lbs)

Adaptability

Time management

Leadership skills

Education

High school diploma or equivalent

Tools

Smartphone (Android or Apple)

Hand and power tools

Job description

Overview

Job Type: Per Required Need | Work Location: Market - SS - AL - Montgomery | Travel: Up to 90 miles from home (average) | Pay: Hourly $16.25+, next‑day pay on demand with DailyPay | Schedule: Monday–Friday (weekends not required) | Mileage reimbursement provided. 2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Key Responsibilities

• Installing and updating sales floor fixtures and endcaps.
• Performing build‑outs, resets, and display repairs.
• Following plan‑ograms and client‑specific directives.
• Respond rapidly and consistently to field services management communications (within 24 hours).
• Keep availability accurate and updated.
• Fully complete all assigned jobs on or before scheduled end dates.
• Complete necessary forms, images, and surveys for each assignment before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and any installation involving a team of 2+ people, providing solution feedback.
• Manage virtual software to ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Adhere to timelines and submit accurate timecards, reporting anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems and workflows.
• Be available for weekend assignments when required.
• Schedule and plan hours and locations, which may vary week to week, including occasional weekends; early‑morning hours and holidays may apply.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Execute all directives fully and completely.
• Collaborate closely within the shared services team to ensure goals, identify improvement opportunities, communicate and drive solutions while ensuring operational efficiencies.
• Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
• Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.
• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company; set high standards, foster a positive work environment, and ensure respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.
• Ensure customer and client satisfaction is met and continually improved upon according to established shared service field KPIs; be open to providing and receiving feedback.

Qualifications

• Age 18 or older (due to insurance requirements).
• Authorized to work in the United States.
• Flexible availability Monday through Friday; weekends, holidays, early mornings, and late nights may be required.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical: climb a ladder up to 10 feet; lift and carry up to 60 lbs; kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability to adjust to varying tasks and work environments.
• Effective communication via phone, text, and email; coordinate tasks and provide updates.
• Use a smartphone for various tasks including clocking in/out, taking and uploading photos, downloading applications, and connecting to the internet.
• Respond rapidly and consistently to field services management communications (within 24 hours).
• High school diploma or equivalent required; previous retail or merchandising experience beneficial.
• Preferred installation and merchandising experience; proficiency with hand and power tools.
• Ability to follow planogram (POG) directives and secondary communication.
• Own an Android or Apple mobile device to upload photos and data.
• Navigate various communication platforms and applications independently.
• Complete all training assignments and tasks within a designated time frame.
• Work collaboratively and autonomously.
• Reliable transportation with a valid driver’s license and proof of insurance; willing and able to travel up to 90 miles from home per assignment.
• Superior leadership skills and strong professional communication and presentation skills; sound decision‑making, good judgment, problem‑solving.
• Work autonomously with excellent time management and reporting skills.

Benefits

• Hourly pay starting at $16.25 per hour, based on experience and location.
• Next‑day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training, flexible self‑scheduling options and fixed shifts based on availability.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Variety of projects and clients.

EEO Statement

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.