Retail Director

Fourth Floor; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Fourth Floor, a renowned American retailer, seeks a Retail Regional Director for the Northeast region spanning New Jersey, Long Island, Connecticut, New York, Massachusetts, New Hampshire, Maine, Rhode Island, and Vermont. Lead Area & District Managers to deliver growth and exceptional customer experiences across the region.

You will partner with corporate teams to execute strategic initiatives, develop talent, and drive store growth while promoting an inclusive, high-performance culture.

Qualifications

• 10+ years of multi-level retail management experience.
• Strong leadership and communication skills.
• Proficiency with retail technology tools and data-driven decisions.
• Experience collaborating with corporate teams and cross-functional partners.
• Willingness to travel regularly to stores.

Responsibilities

• Lead regional team of Area & District Managers to drive growth and customer experience.
• Analyze sales and operations data to identify opportunities and close performance gaps.
• Develop and execute strategic initiatives with managers to optimize operations.
• Collaborate with RVP and HR, Merchandising, Planning and Allocation, Marketing, Store Ops, Real Estate, and Loss Prevention to drive division-wide initiatives.
• Oversee talent development, coaching, and succession planning with HRBPs.
• Contribute to strategic planning and execution of new store growth in the region.
• Lead recruitment and staffing to build brand ambassadors.
• Ensure training programs are executed and career growth opportunities.

Skills

Retail leadership

Team leadership and communication

Data-driven decision making

Cross-functional collaboration

Retail technology tools

Change management

Education

Bachelor's degree

Job description

Our client, an iconic American retailer is searching for a Retail Regional Director for the Northeast region which will cover a fleet of stores across New Jersey, Long Island, Connecticut, New York, Massachusetts, New Hampshire, Maine, Rhode Island, and Vermont.

As a Regional Director, you will lead and inspire a team of Area & District Managers to drive business growth, operational excellence, and exceptional customer experiences across your region. You'll collaborate cross-functionally with corporate teams to deliver on strategic initiatives while fostering a culture of development, inclusion, and continuous improvement. We welcome candidates from diverse backgrounds who are passionate about people and results.

What You'll Do

• Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
• Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
• Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
• Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
• Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
• Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
• Lead recruitment and staffing strategies to build a strong pipeline of skilled, passionate brand ambassadors.
• Drive consistent execution of training programs and support career growth opportunities within the region.

Who You Are

Required:

• 10+ years of multi-level retail management experience with proven success in meeting business goals.
• Strong leadership and communication skills, able to inspire teams, and tailor messaging to diverse audiences.
• Proficiency with retail technology tools and data-driven decision making.
• Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
• Experience working cross-functionally with corporate teams in Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, and Loss Prevention to execute division-wide initiatives.
• Ability to travel regularly to stores and manage operations on the ground.

Preferred:

Bachelor's degree or equivalent combination of education and experience