Retail Director

Fourth Floor; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Fourth Floor is seeking a Retail Regional Director to lead our Northeast fleet, spanning New Jersey, Long Island, Connecticut, New York, Massachusetts, New Hampshire, Maine, Rhode Island, and Vermont.

You'll guide Area & District Managers, drive growth, and ensure exceptional customer experiences while collaborating with corporate partners. Travel to stores nationwide is required.

Qualifications

• 10+ years of multi-level retail management experience.
• Strong leadership and communication skills to inspire teams.
• Proficiency with retail technology tools and data-driven decision making.

Responsibilities

• Lead region by setting goals, drive performance, coach managers.
• Analyze sales and operations data to identify opportunities and profitability.
• Develop and execute strategic initiatives with managers to optimize operations.
• Collaborate with HR, Merchandising, Planning, Marketing, Store Ops, Real Estate, and Loss Prevention on division-wide initiatives.
• Manage talent development through coaching and succession planning with HR and Talent Acquisition.
• Contribute to strategic planning and execution of new store growth within the region.
• Lead recruitment and staffing strategies to build a pipeline of brand ambassadors.
• Drive consistent execution of training programs and career growth within the region.

Skills

Multi-level retail management

Leadership

Data-driven decision making

Cross-functional collaboration

Travel availability

Education

Bachelor's degree or equivalent

Tools

Retail technology tools

Job description

Our client, an iconic American retailer is searching for a Retail Regional Director for the Northeast region which will cover a fleet of stores across New Jersey, Long Island, Connecticut, New York, Massachusetts, New Hampshire, Maine, Rhode Island, and Vermont.

As a Regional Director, you will lead and inspire a team of Area & District Managers to drive business growth, operational excellence, and exceptional customer experiences across your region. You’ll collaborate cross-functionally with corporate teams to deliver on strategic initiatives while fostering a culture of development, inclusion, and continuous improvement. We welcome candidates from diverse backgrounds who are passionate about people and results.

What You’ll Do

• Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
• Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
• Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
• Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
• Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
• Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
• Lead recruitment and staffing strategies to build a strong pipeline of skilled, passionate brand ambassadors.
• Drive consistent execution of training programs and support career growth opportunities within the region.

Who You Are

Required:

• 10+ years of multi-level retail management experience with proven success in meeting business goals.
• Strong leadership and communication skills, able to inspire teams, and tailor messaging to diverse audiences.
• Proficiency with retail technology tools and data-driven decision making.
• Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
• Experience working cross-functionally with corporate teams in Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, and Loss Prevention to execute division-wide initiatives.
• Ability to travel regular to stores and manage operations on the ground.

Preferred:

Bachelor’s degree or equivalent combination of education and experience