Retail Department Team Lead — Merch & Customer Service

Bass Pro Shops; Iowa (LA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Team Leader to guide department associates in merchandising, inventory control, pricing, and customer service. You will work under the Group Sales or Department Manager to achieve sales goals and maintain store standards.

The role requires 2–4 years in retail, high school diploma, and supervisory experience is a plus. Expect active scheduling, product knowledge, and facilitating events to enhance the customer experience.

Qualifications

• High School Diploma or equivalent.
• 2–4 years in Retail Sales.
• Supervisory experience is a plus.

Responsibilities

• Provide daily direction to department associates.
• Implement merchandising directives and maintain plan-o-grams.
• Staff department via interviews, training, and scheduling.

Skills

Retail Sales

Team Leadership

Customer Service

Merchandising

Scheduling

Communication

Presentations

Interpersonal Skills

Education

High School Diploma

Tools

POS systems

Inventory management systems

MS Office

Job description

Bass Pro Shops is seeking a Team Leader to guide department associates in merchandising, inventory control, pricing, and customer service. You will work under the Group Sales or Department Manager to achieve sales goals and maintain store standards.

The role requires 2–4 years in retail, high school diploma, and supervisory experience is a plus. Expect active scheduling, product knowledge, and facilitating events to enhance the customer experience.