Retail Department Leader - Merchandising & Customer Experience

Bass Pro, LLC; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Charlotte, North Carolina is seeking a Team Leader who, under the supervision of the Group Sales or Department Manager, directs department associates in merchandising, inventory control, pricing, stocking and customer service to ensure a best-in-class shopping experience.

This role supports sales and payroll goals, helps staff the department, coaches associates, conducts product knowledge trainings, plans schedules, and participates in interviews.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in retail sales.
• Supervisory experience is a plus.

Responsibilities

• Direct daily activities of department associates.
• Assist in achieving departmental sales, gross margin, inventory shrinkage and payroll goals.
• Maintain merchandising standards and planograms as set by Corporate Office.

Skills

Customer service

Interpersonal skills

Merchandise presentation

Inventory control

Staff coaching

Communication

Analytical mindset

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management software

Spreadsheet software

Job description

Bass Pro Shops in Charlotte, North Carolina is seeking a Team Leader who, under the supervision of the Group Sales or Department Manager, directs department associates in merchandising, inventory control, pricing, stocking and customer service to ensure a best-in-class shopping experience.

This role supports sales and payroll goals, helps staff the department, coaches associates, conducts product knowledge trainings, plans schedules, and participates in interviews.