Retail Department Lead — Elevate Service & Sales

Von Maur, Inc.; Town of Middleton (WI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a team and drive department growth through exceptional customer service, relationship building, and merchandising optimization.

You will coach associates, develop departmental strategies, and ensure sales goals are met while maintaining the brand’s reputation as America’s Leading Department Store. The role emphasizes leadership, customer experience, and internal development, with a commitment to providing comprehensive benefits and

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur, Inc. is seeking a Department Manager to lead a team and drive department growth through exceptional customer service, relationship building, and merchandising optimization.

You will coach associates, develop departmental strategies, and ensure sales goals are met while maintaining the brand’s reputation as America’s Leading Department Store. The role emphasizes leadership, customer experience, and internal development, with a commitment to providing comprehensive benefits and